How to mark item as sold after buyer paid cash on collection but has not pressed Buy It Now

[rmc1950]

A potential buyer sent me a message,via Ebay,that they wanted to view item before buying.I replied,via Ebay,gave buyer my address,buyer came and viewed item,we agreed a price,he paid and took item away.I told buyer when they get home to press Buy It Now.

Buyer did not press Buy It Now.

I don't want to End Item as it will look like I have dealt outside of Ebay.So how can I mark this item as sold,collected and paid for?

[corred · Accepted solution]

@rmc1950

You cannot.....so you have indeed sold outside eBay

It is a serious eBay policy breach to give your address details before a purchase is completed...........VIEWING BEFORE PURCHASE is not permitted on eBay

When the bots pick up the address exchange in messaging you will face eBay sanction 

[redwick1]

You should not have sold it until the buyer bought the item

You are right if you end the item then ebay will think you have done an off ebay deal which you have

You can be suspended or restricted for that as it is strictly against ebay policy and fee avoidance

They may also charge the final value fees anyway

If you leave it and someone buys it then you have a problem as you would have no item to sell

Ebay rules are quite clear on this and we all recieved an email about it

Ebay are taking strong steps to stop off ebay sales

If you have tried to exchange any contact details with another member before buying the item then ebay will restrict or suspend you.

They sent an email to all members on 22^nd Sept Changes to the user agreement

It will be in your ebay Messages tab on your My ebay for you to read

http://pages.ebay.com/help/policies/rfe-spam-non-ebay-sale.html