26-07-2021 8:17 AM
Hi,
I had to cancel an order as the buyer did not make any contact or make payment. I would like to leave negative feedback for this buyer so others are aware but I cannot find this option as it did not end up being a "sold" item. How can I leave feedback ? The buyer has continued to ignore all messages and eBay cancelled the order. Thanks.
you can't leave negative feedback,
if the sale was cancelled because they didn't pay they will have received a non payment strike
add the non payers ID to your blocked list
http://offer.ebay.co.uk/ws/eBayISAPI.dll?BidderBlockLogin
then set you bidder requirements to block bidders with two or more non payment strikes in the last 12 months
http://offer.ebay.co.uk/ws/eBayISAPI.dll?BuyerBlockPreferences