How to appeal a seller's decision

Hello! I bought item number 24-07135-68742. Only today I was able to unpack it, as I was sick for a long time and was in the hospital. Found that the item was poorly packaged and damaged. I requested a refund, but the seller refused to return. I ask you to help me solve this problem.photo_2021-07-19_16-58-42.jpgphoto_2021-07-19_16-58-43 (2).jpgphoto_2021-07-19_16-58-43.jpg

Accepted Solutions (0)

Answers (1)

Answers (1)

I'm sorry, but if it is longer than 30 days since you received it you are too late to open a case and get a refund

 

 

 

Ask a question