How do you switch off 2 factor authentication, because all I get is a donut of death?

I Switched it on because I suspected my account had been hacked, but the damn thing is a nightmare and despite approving on my phone each time I get the message it just does nothing - just the donut of death inside the outline of a phone. Is it even possible to switch this stupid thing off, because like so much on eBay it seems broken.

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