Try setting Preferences for the eBay Auto opened, actioned > Unpaid/Late payers/Cancel < case process which can auto close after 5 days to recover FVF selling fees resulting in multiple Item buyers being given a premature non payment defect/strike =
'' We’ll proactively send reminders to buyers asking them to pay. After 5 calendar days, sellers can cancel the transaction using the 'Buyer hasn't paid' reason in Seller Hub'.'
Sellers can also set their Preferences to handle cases manually >
https://sellercentre.ebay.co.uk/news/2021-march/order-cancellation
