There is no email for eBay and their staff mainly based in the Philippines are working from home because of Covid, so you cannot phone them. Main line of communication is a Live Chat sometimes a call back is in place.
Contact them this way.
https://www.ebay.co.uk/help/contact_us?id=4814&st=10
The contact links can be found on the left on that page.
Lines open today between 9 a.m. and 6 p.m.
There is usually little or no reason to call them, and as their lines don't open for a few hours, why don't you come back here, explain the issue you are having, far more experienced members here ready to help than eBay CS have .
