18-07-2021 1:22 PM
Hi there
I was buy generator Honda by eBay but I didn't see that was a collect , no option for delivery.
I text many time to the seller he don't want to answered me to cancel that order and make me refund my money back. My car is broken and I just need refund my money back and everything to finish. It's been long time is take me **bleep** from this seller
i want eBay to step in and help for my case
Thanks
You are lucky.
I'm sure that eBay recently stated that the buyer wasn't eligible for a refund if they didn't collect the item. It's becoming hard to keep up with all the changes!
Anyway, eBay's money back policy now says that the buyer is eligible for a refund.
See: https://pages.ebay.co.uk/ebay-money-back-guarantee/. Better still, read the full terms and conditions here: http://pages.ebay.co.uk/help/policies/money-back-guarantee.html