Hi

[aqaw18]

Hi i recived my parcel today its nest white marvle effect table see the 1st big table the top is bumppy i really like the tables but 1 table top is faulty i need to return this item 

[redwick1 · Accepted solution]

You will need to return it all.

Open a not as described dispute at the bottom of the page under Resolution Centre.

Escalate it after a full 3 days of opening the dispute.

The seller needs to send a pre paid label for the return.

If they dont then ebay should when you escalate the dispute.

Make sure it goes back tracked and that the tracking is in the dispute.

You have 30 days from the day of delivery to open a dispute in ebay

Read up on the Ebay money back guarantee

http://pages.ebay.co.uk/ebay-money-back-guarantee/

You are also covered by the paypal money back guarantee if you paid that way.

If you fail on ebay then you open the dispute in paypal and escalate it as soon as you can but within 20 day

[aqaw18 · Accepted solution]

Helloo

[aqaw18 · Accepted solution]

No paper inside no return paper inside

[redwick1 · Accepted solution]

You do not need anything. Just open the dispute for not as described and the seller has to send a pre paid label for the return. You dont need any information

[aqaw18 · Accepted solution]

We they send me label

Get Outlook for iOS

[redwick1 · Accepted solution]

Please read my first reply which tells you exactly what to do. Open a not received dispute in the resolution centre at the bottom of the page. Make sure you open Not as described and then follow the instructions as said in my first reply

[aqaw18 · Accepted solution]

Thanks 

[aqaw18 · Accepted solution]

Thank u