With the parcel collected and sent into Hermes network earlier this week, today the tracking info says "Returning to Retailer" ? Why?
Contact Hermes - automated call repeats same, when ask why - get told to contact Packlink, no further interest.
Contact Packlink - chat. They will attempt to ask Hermes.
Read trustpilot and now the alarm bells start ringing. Will I or the buyer ever see this high value item? Sound familiar?
