31-01-2020 10:07 PM
I have received a threat from an ebay member that he will buy all my items and come to my home and I am scared.
I cannot end the listings and I have just literally by minutes missed the customer service line.
Please help
Yours is one of the fairly few questions we receive about threats which goes beyond the usual abuse and insults.
Forget eBay. Any "we know where you live" implied threat of violence or intimidation is a matter for the police.
The threat does not have to explicitly threaten violence. The very fact that the threat has left you frightened makes it reportable.
Do not delay. Contact your local police in the morning. If you can, print out all the messages concerned, and provide as much information you can to identify the seller, and their address. Also tell them the seller's eBay username. If necessary, the police can contact eBay to get their full name and address.
By the way, despite the seriousness of this seller's behaviour, don't let it scare you too much. Most threats of this sort are just bluster by sad and inadequate people. But they need to be stopped in their tracks before they do this to other buyers.
You did not need to end all your listings. Add the member's ID to your blocked bidders list here
https://offer.ebay.co.uk/ws/eBayISAPI.dll?bidderblocklogin&hc=1&hm=uk%600d71f%2Be22b
I think there is also a way to stop them from messaging you too, I will have a little search and get back to you.
Edited to add:
I found this:
"Add their id to your blocked bidder list. Then go to your buyer preferences and tick to block messages from people who are on your blocked bidder list. Tick to apply to current and future listings."
The only trouble being that they can still contact you via "Ask seller a question so may be a waste of time. But definitely put them on your blocked list so they can't bid/buy.
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