Can anyone please help? I'm going round in circles. A seller hasn't responded to my questions about an item that doesn't work or the request to return. It's now beyond the return date due to waiting for his response. I'm trying to 'Ask eBay to step in' - but they say go to the item 'See Return Details' but all that does is take me back into the item where it says 'seller should respond soon'. There is no drop down box anywhwere saying 'Ask eBay to step in'. The 'Help' area is useless it's just taking me round in circles and I can't find where to ask eBay to step in. Thank you.
