Global Shipping Programme and Restricted Item not being delivered.

[lmne9972]

I bought a US WW2 M1 Helmet from America. The seller was using the Global Shipping Programme and sent it off in the post straight away. I have since been told I think by eBay that it is a restricted item that will not be delivered to me. I've tried asking eBay and Pitney Bowes why its a restricted item and what will happen to it. Simple questions really, will the item be destroyed, auctioned off, or reside in a lucky employees collection? Do you know the answers?

I was refunded the full amount but that's not the point is it. Also try getting answers from either of them and you are brushed off with plausible deniabilty to the extreme.

Ive just found this on eBays polices on restricted or prohibited items.

The US policies on restricted items state the following.

Sellers can list the following items:

Military surplus items such as military-related backpacks, blankets, canteens, clothing, foot lockers, hats, helmets, and other items that you can find in online and retail stores

[plpmr]

There are many reasons why numerous people won't touch Global as it seems to be just trouble.

Use this link and half way down are link to Restricted categories and Prohibited items.

https://www.ebay.co.uk/help/global-shipping-programme/default/global-shipping-programme?id=4646&st=1...

[lmne9972]

The US policies on restricted items state the following. 'Sellers can list the following items' - Military surplus items such as military-related backpacks, blankets, canteens, clothing, foot lockers, hats, helmets, and other items that you can find in online and retail stores. Which if I were suspicious would lend me to thinking someone is picking out what they like at the depot making up reasons as to why it cant be sent and keeping the item. Isn't messing with US mail an illegal act

[red_magpie]

EBay's policy on didposing or restricted items is stated somwhere in the t&c for the global shipping programme.

I can't remember exactly what it says, and don't have time to look it up now. Just go to Help & Contact above, and enter a few keywords in the search field.

I don't think plausible deniability comes into it. EBay and PB have nothing to deny. You've had your refund. They don't have to discuss what happened to the item, apart from referring you to policy on disposal in the t&c.

You may be right about lucky employees. I left a multi-tool in my flight bag by mistake one year, and was given a receipt to collect it on return. When I cam home, I was presented with three dustbins full of multi-tools, including some very expensive ones. Quote "Just help yourself, mate, take any one you want."

[lmne9972]

For my part the answer is to warn other sellers about the situation and suggest they find another way of sending items. Which I will do at every opportunity.

[lmne9972]

The US policies on restricted items state the following.

Sellers can list the following items:

Military surplus items such as military-related backpacks, blankets, canteens, clothing, foot lockers, hats, helmets, and other items that you can find in online and retail stores

[plpmr]

Best thing to do is read up on Global restricted / prohibited items, but the final responsibility rests with the seller.

[lmne9972]

Have already read the UK list associated with restricted items and can not see which one applies in this case, its a helmet for goodness sake. It might be different for the US and understand when you say 'rests with the seller'. However the seller also is mystified as to why it is restricted. A simple straight forward answer is all that is required. And here we go again why and what happens to the item now?

[lmne9972]

For my part the answer is to warn other sellers about the situation and suggest they find another way of sending items.