I've got a business account with the basic shop and i am supposed to be charged 8% FVF for the category i list in (dvd,film,tv) but when i check my current list of charges i am being charged close to 9.5%. Also my basic shop at £25 includes 250 free listings which i have now gone over but additional listings are supposed to be charged at 10p each and they are charging me 12p each. Why would this be and who do i need to contact about it please?
