Free gift

Hi Ive purchased a mobile phone that came with a free gift. Payed through paypal and on my receipt the free gift is shown. Next day I get an email saying free gift is out of stock and not returning anytime soon. I understand " while stocks last" but surely if I placed the order and its on my receipt it was in stock at time of order. I would think a modern website that deals with tech by the way, would not let a customer get the free gift if they had run out. Its my understanding that they should honour the transaction including free gift.

Any thoughts would be appreciated. 

Accepted Solutions (1)

Accepted Solutions (1)

You are based in New Zealand with a UK Registered Account. You need to Contract Ebay from Help and Contact at the very foot of the Page  Enter Customer Support. Scroll down to the Phone Link for Ebay to Call you back regarding your Registration.

 

Free Gift and Mobile Phone sounds very dodgy to me, did you Receive the Phone? 

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