Fraudulent/counterfeit/ fake item received

[prawnmouse]

Morning,

I recently received my order which was clearly a fake as soon as I opened it.

I contacted the seller 3 times and heard nothing so I requested a return stating the item was a fake.

The seller has waited until the very last minute of the deadline to accept the return, but now I need to print a label and pay for postage which I am not doing as that would leave me further out of pocket.

I just want my money back, what can I do?????

[arkwebus]

If you get a fake do not waste time contacting the seller.  Open a case at once.  It sounds to me - and what you write - that you opened a "return" case [which is for change of mind].  If you had opened a "not as described case" then your seller would have sent a label which was "post paid". 

If you did open the wrong case then that is your only chance I am afraid.   You can pay for the [tracked] postage to get the item cost back but while the seller "might" repay the postage he does not have to and ebay will not help

@prawnmouse