Fraudulant Purchase

[nessy5959]

Hello,
I have had 3 fraudulent purchases on my ebay account and 2 fraudulent bids. 2 purchases have been refunded, and the 2 bids for £100+ has been retracted by eBay.

However, I still have a £170 purchase outstanding
1. The seller is refusing to refund
2. Has then deleted the item so I have no contact, reviews etc.
3. I cant open a claim due to seller deleting the item
4. PayPal are refusing to help and blaming everyone else

What to do next?

[redwick1 · Accepted solution]

IF they were bought on ebay then you open an ebay dispute

If the item is not there then it will be ebay that has removed it

You may still get the item

If not then see the link on what to do if an item is removed

https://www.ebay.co.uk/help/selling/listings/creating-managing-listings/removed-listings?id=4656

You could phone ebay and see what they do

Top of the page under Help and contact then scroll to the bottom of the page for the contact details

it will be Call back or chat

[red_magpie]

I'm sorry, but your question is so confusing that I can't even attempt to answer.

It isn't even clear whether you are the seller or the buyer?

What do you mean by "fraudulent purchases"? Or if you're the buyer, do you mean fraudulent sales?

Sellers can't delete items after a sale, or refuse to refund if the buyer follows the correct procedures.

Could you try to explain exactly what has happened, and remember that we can't offer advice on multiple transactions unless the circumstances are the same.