Finding a extremely well hidden contact number?

[cockneyrick]

WHere the hell is it, been going round the houses now for 20 minutes!

[cockneyrick]

Ok i bought an item & it clearly didn't fit. Despite hinting it was UK supplied it came from China. I started a case as i clearly couldn't track return it due to cost. Ebay stepped in & said that i should wait until the seller contacted me. They never did. They then said that they would do it, but in the meantime the clock ran out on the return & the hace has been closed. I cannot speak to them & there's no option anywhere to appeal the decision as i was only following Ebays instructions!

[redwick1]

Once a case has closed then that is the end of it. You had 30 days and you escalate after a full three days for ebay to deal with it. If it said UK then that is where it had to go back to and if you had escalated the seller would have been forced by ebay to send a label to the UK address. Ebay have a policy for mis representation of location and you could have reported them. https://www.ebay.co.uk/help/policies/listing-policies/item-location-policy?id=4244 If you paid by paypal then you may be able to open a dispute there. Sign up to their returns if you can first. Escalate as soon as you can but within 20 days

[redwick1]

If you really need to contact ebay then top or bottom of the page under Seller help or  help and contact

Scroll down for contact details

It will be call me back or chat with us

In most cases you do not have to contact ebay as problems with items are sorted out in the resolution centre. It is all automated

You can put your problem here and we can try and help

[john1297576]

It doesn't exist. Have you never seen Help & Contact,top of most pages and bottomright of this page. Clue is in the word CONTACT. Scrolldown for Contact Options.

Even faster ask on here, for probably a faster more accurate answer.  Only matters concerning your account and peronal details usually require ebay's assistance.