Final value fees.

[maisiemaemummy]

I am wondering if someone may be able to help?

I had a holiday at a resort in the uk for sale on ebay due to the fact we could no longer go and the balance had been paid and was no longer amendable. 

I received 1 bid during the auction and had 6 watches.  Midweek in to my 7 day listing the holiday firm called me to say the resort facilities would be closed due to covid restrictions and the holiday would not go ahead as booked so I had to choose an alternative resort.

I had a message off the bidder asking if the holiday was still available so I messaged them to explain what had happened with the holiday supplier.

I cancelled the bid and ended the listing as no longer available. I was unsure wether to put listing description error or no longer available as it falls in to both categories.

I was given a warning screen that I may be liable for the final value fee but I though this was just in the instance you sold off ebay with the bidder or other areas of foul play.

I have since been sent a bill of £160 from ebay. I have spoken to someone on call and 2 others on live chat and they just say its been escalated. 

It has now been 3 days and not had a response other than a notification the funds have been applied for from my bank. 

I understand ebay need some terms that cover them for people advertising and selling elsewhere but in some cases genuine problems do occur with listings. 

Ebay advisor said I should have let the listing run and then cancel after it had finished but I thought that would be worse for the bidder?

Has anyone had a similar problem or have another port of call other than what I have already tried?

[tobiasd4]

You ended listing with bids, so you still pay ebay fees.

All you can do is wait to see if ebay are generous & refund it, don't be surprised if they say No.