Final value fees of 15-18%??

[ryagran_69]

Hi there. Was hoping to get some advice from you all.

I contacted ebay earlier today to explain I have been charged 15-18% final value fees. This is something I've only noticed since Ebay took PayPal out of the equation as I can now see a transaction summary - this may have been happening for a lot longer without my knowledge. Unfortunately, they weren't interested in helping, just repeated that the fee was 10% not including additional services.

I'll include some transaction examples here...

Order total - final value fee (%) 

£6 - £1.07 (17.8%)

£10.38 - £1.63 (15.7%)

£8.70 - £1.41 (16.20%)

£7 - £1.20 (17.1%)

The order totals include postage costs - I fully accept I need to pay a fee on the overall value not just the profits made. I never use additional services and always remain within my free listings.

Any advice on where to go from here? 

[61stephenuk · Accepted solution]

As pixiesen2012 says the fees are 12.8%+30p,it's the 30p transaction fee that makes the difference especially on lower priced items.

[ryagran_69 · Accepted solution]

Thanks both of you for helping to clear this up. It won't put me off of ebay, every little extra in my pocket helps.

[pixiesen2012]

unless you want to stop selling through ebay there is nowhere else to go

before you were moved over to managed payments you paid 10% to ebay and 2.9% plus 30p to paypal

you now pay 12.8% plus 30p to ebay and nothing to paypal

so you are paying 0.1% less than you were before