19-01-2021 8:02 PM
Neither eBay nor Paypal offer warranties on items, just that they are as described on receipt , if not , there are 30 days to claim for a full refund under eBay's 30 day MBG, this is written on every listing.
If purchased from a registered UK business who 0ffered a warranty, then you can take the matter to Trading Standards and Citizens Advice for your next moves.