30-03-2021 11:26 AM
I have a seller threatening to report me as a buyer just because I wanted to return my item as it arrived with stains on it that weren't pictured. The seller believes that the stains could have happened during transit, so why are they threatening to report me? They agreed to the return and refund, but now I'm worried that once my items arrives with them that they will wrongly report me and try to accuse me of damaging or staining the item when I didn't. They also claimed that eBay said that my photos of the stains weren't enough proof. I have never experienced such a rude seller in my life. They had 100% positive feedback and so do I, so I am completely shocked.
Ignore seller, carry on with not as described case,
if no label or refund, escalate after 3 working days.
When posted back, if seller does not refund within 4 days of delivery, escalate to ebay to sort.