01-07-2021 10:48 AM
How do I contact the seller of an item I purchased last August? The item has failed and I need to contact the seller
To save you some time if you purchased this from a private seller and you need a refund, no point, you are way out of time for claiming under eBay's 30 day Money Back Guarantee policy.
If purchased from a UK registered business who gave some sort of guarantee then go to your Purchase History page, make sure top left Not Hidden is selected, then go far right to see orders from and select the period you wish to view.
Use a desktop browser , not a mobile browser or an app to manage this.