If your items were fake then they were not as described
If you opened a return then you opened the wrong dispute and if the seller had
No returns on their listings then they can refuse to have them back
As they were not as described then that is the dispute you should have opened
Too late now as you can only open one dispute
If you paid by paypal try there just Not as described
If you say fake then you will be asked for written proof
Sign up to thier returns postage if you can and follow the instructions carefully
You have to escalate within 20 days
If not paypal and you paid by card then try there
