Ebay purchase that hasn't been collected

Hi 

 

I bought a set of new wheels   when they arrived they were damaged.  Seller agreed to have them collected.  So far, they havent. I have been in contact with the seller ,  when courier did turn up he didnt have the labels to take them.   rearranged again his friday and nobody has came..  Ebay is saying these ned to gone by Monday else they lose the return    

 

Help?

 

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Answers (1)

Answers (1)

Make sure that you contact eBay to let them know that your seller has not successfully arranged for the collection or return of their item. 

 

The quickest way to contact eBay Customer Services is via this link, current contact options including a ‘Chat with us’ and ‘Have us call you’ are to the left of the page:

 

https://www.ebay.co.uk/help/contact_us?id=4814&st=10

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