Ebay generated return label

[paulc1342]

Hi, 

I need to return a pair of boots that don't fit so I have to pay return shipping cost. I've started a return and accepted the shipping cost with PayPal & been sent a eBay generated label, but I don't have a printer that works, so I called my local post office and they said they can print the label if I have a QR code, (there is one on the label sent) so I took the parcel to the post office and showed them the ebay label with the QR on and they said they can't print it as this is a label for me to print at home & they need different QR code to scan to be able to print a returns label for me. So my question is how if possible do I get this returns QR code? or are the post office not telling me the correct information?

Thanks paul

[papso22 · Accepted solution]

Don't use the ebay generated label and you won't be chrged for it.  Instead, use the RM website to buy the postage, then you will have a QR code that the PO can print from.  Alternatively, write the address on the parcel and buy the postage in the PO.