06-07-2021 5:48 PM
Hiya all sellers
I've got few late defects on my account from last year , will they automatically be removed once they are 12 months old
Thanks for taking ur time out to reply in advance x
I think it will be 13 months before they completely disappear.
Have a read of this - https://www.ebay.co.uk/help/policies/selling-policies/seller-performance-policy?id=4347
It refers to last 12 months,which I read as complete months, so if you had a defect in the middle of January it would not be removed until beginning of February of the next year.