25-06-2021 2:32 PM
Why is it that ebay can hold my Business to ransom?
I subscribe for a shop at roughly £80.00 a month, and this gives me 1500 listings and 300 auction style - My monthly ebay invoice is usually about £500 - £550.
However! I can NOT list any items and also CANNOT revise any of my listings (272 listings I have) and also I can't set any Private listings up for bespoke items..!
WHY?
Because ebay say they have stopped me from doing this due to "Not Registering" for ebay managed payments to let them to have:
24 hr 7 days a week access to MY Business Account!
Refund Buyers without my say so!
To send items ASAP!
For me to wait 4 working days to get my payment off ebay!
To wait another 4 working Days to access my money in my Bank
Then for me to get Bank charges for every transaction
So basically my weekly sales have dropped from roughly £1200 - £1600 a week to a record low of less than £200 a week.... since they have stopped (BLOCKED) me from accessing my items etc.
I'm asking for HELP, so if there's any Professional people out there who could give me some advice on whether I can seek Legal action against these people holding my families Business to ransom.
Any help or advice would be much appreciated.
Thank you so much people
UK Designz.
This isn't going to be the answer you want, but legally I doubt there is anything you can do. Ebay have switched the way payments are processed, and the 2 options are join up and continue using ebay, or find somewhere else to sell 😞
Re. some of your issues, ebay won't be dipping in to your account 24/7! They will pay into it weekly or daily, as you prefer, and will only take out if a refund needs to be processed that you haven't sorted.
The return issue has been around for a while since before MP, but you still shouldn't need to refund before you get the item back (not as described) or if there is no tracking (item not received).
I have found after the initial couple of payments, the money is available fairly quickly. I have chosen weekly payments on a Tuesday, and have found that everything up to at least Sunday, possibly even Monday, goes into my account on the Tues.
I don't have a business bank account, so don't get charged for deposits, but you could lessen them by opting for weekly payments.
It seems a shame to cut of what looks to have been a very lucrative business for you.