13-07-2021 11:21 PM
WHY IS IT THEN WHEN YOU WIN AN AUCTION AND YOU COLLECT THE ITEM AND PAY CASH THAT EBAY REGISTER A NON PAYMENT STRIKE AGAINST YOU? CLEARLY EBAY ARE UP THEIR OWN BACKSIDE IN THIS INSTANCE.
I HAVE TWO NON PAYMENT STRIKES AGAINST ME WHICH PREVENTS ME FROM BIDDING ON ITEMS. EBAY TOLD ME WHO THE EBAYERS ARE THAT HAVE REGISTERED THE NON PAYMENT STRIKES AGAINST ME. BOTH EBAYERS HAD ITEMS LISTED WHICH I PERSONALLY COLLECTED AND PAID CASH FOR. WHEN I CONTACTED BOTH OF THESE MEMBERS (NATURALLY) THEY BECAME HIGH RATE AND ANNOYED ABOUT THE ALLEGATION MADE BY EBAY BECAUSE THEY BOTH CLAIMED THAT I HAD COLLECTED THE GOODS AND PAID CASH AND THAT THEY NEVER EVER ENTERED A NON PAYMENT STRIKE AGAINST ME. BOTH MEMBERS HAVE CONTACTED EBAY AND ADVISED THEM OF THE ABOVE, YET THE NON PAYMENT STRIKES ARE STILL RECORDED AGAINST MY ACCOUNT. I KNOW THAT ALOT OF PEOPLE SAY EBAY IS BENT BUT THIS PROVES THAT IT IS.
This isn't a scam, and it isn't eBay's fault. It's your sellers'.
When a buyer pays in cash eBay doesn't know that that it's been paid for unless the seller tells them.
All the seller has to do is mark it as paid. If they don't, and they have enabled eBay's unpaid item assistant, this will automatically report it to eBay as a case of non-payment.
You can appeal an unpaid item, see: https://www.ebay.co.uk/help/buying/resolving-issues-sellers/appealing-unpaid-item?id=4357&st=12&pos=...