Dyson Air Wrap Complete

[mel151266]

I purchased a very expensive Dyson Airwrap Complete through Ebay back in 2019, it stopped working recently so I returned it to Dyson. Today I received an email from Dyson telling me that it is a counterfeit product and that they have destroyed it. Is there anything I can do?

[tobiasd4]

Ebay won't get involved.

If it was UK business seller & Dyson sent you a letter, contact trading standards,

no doubt Dyson will have done so if they know who seller was.

[mel151266]

Thank you for your reply, unfortunately I can't even find the item in my purchase history. It was a private seller not a company so I guess it's just £400 down the drain.

[tobiasd4]

Sorry, looks like you will have to take the loss.