Dispute

[uk-eshopping]

Tracking status; delievered

Kindly check this case and close this case parcel has been delivered to buyer.

Buyer didn't close the dispute but he recieved item.

Please check this case It is very important for our seller performance.

Best Regards,

Lucia

[plpmr]

"Buyer didn't close the dispute but he recieved item."

you cannot call out another member and suggest they have the item and are still trying for a refund - deal with matters as advised by  thedemon2014

[thedemon2014]

Have you added the tracking details into the case details?

If it shows that the item has been delivered that normally closes a case in your favour.