Difficulty marking the item as, “dispatched”

I sold a large item and it was meant to be collection only. However, a buyer really wanted it and offered to pay for and organise a courier their end which I agreed to. Everything went fine except I seem to have a permanent reminder to dispatch the item. Apparently, I should have had a barcode to scan when the courier collected the item. How do I get rid of the reminder for this item?

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