Defective electrical item

[shyma_21]

Hi all,

Guys I'm having a issue with an item I purchased a month ago, as soon as I recieved it I put the item to charge with the cable provided a day or so later the item still hadn't charged to 100% in my mind I thought something isn't right so I contacted the sell to inform them that something was wrong this this device, its a Samsung galaxy tab s2 by the way, anyways back to the story the seller  informs me that I should buy a good quality charger to charge the unit, I thought to myself as a consumer shouldn't the item already come with a appropriate charger  as I've  it's basic logic for the seller r to do so, the seller is a used gadget retailer, anyhow I purchase a samaung approved carder for the tablet at additional cost to myself  and I was still  experiencing issues with the device I sent another email and was assured nothing was wrong with the device, I nieces otherwise, I ce never been able to use the device so I continued using my other 

tablet  this tablet I purchased now is turning itself off as tho there is a problem with the entire unit, I've sent an ema to the seller who now isn't responding as its out of the month warranty period as I purchases it last month, Im contemplating posting a really negative review and popping down to the address of the business as I hate being screwed over  please advise 

[redwick1 · Accepted solution]

When you buy an item from ebay and it is defective you do not deal with the seller

You open a not as described dispute in the resolution centre at the bottom of the page

to get your money back.

You have 30 days from the day of receipt

If you are within that time open the dispute immediately

If you are out of time then there is nothing you can do on ebay

If you paid by paypal then you can try there

Sign up to their return postage if you can first

If you fail then contact citizens advice for their help as you may have some rights under UK law if they are a business in the UK