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Defamatory feedback
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20-08-2016 6:50 PM
I received 2 skirts from a seller. One had a broken zip. The other had a damaged waistband - the elastic had gone, making the waist huge. They were sent screwed up into a litlle box covered with Fragile tape. I had difficulty getting into the box! She offered £2 back saying she could accept one was faulty, but not two. I opened a case and got refunds but then the seller left defamatory feedback, saying I bought things, got them free and then sold them on, which was a lot of nonsense and she can have the skirts back at any time. I tried to reply to the feedback but was unable to do so. It kept saying there was no feedback to reply to! I am proud of my 100% feedback and the comments I usually get, but I am so upset about these remarks. Is there anything I can do.
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20-08-2016
6:53 PM
Hi
Appeal the feedback on the basis that you won both of the cases and the Seller has left negative feedback on a green positive dot which they are not allowed to do.
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