Customer Service Email - But Why?

[funky_nut_company]

Hi all

Had an email today via Ebay about my email to customer service. And then a 'how did we do' email.

Thing is I have no record of any email sent to Ebay.

I have a refernce number but I can't find anyway to get in touch with customer services to ask what this is about.

Any ideas?

Thanks

[john1297576 · Accepted solution]

There is no way to email ebay, and ebay would contact you by messages. (with Email back Up)

Unless in messages then treat it as a spoof and forward to spoof@ebay.com

If it is a spoof you would no doubt be asked to log in when you would give away your password and your account would be hacked.

[funky_nut_company · Accepted solution]

Thanks John