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Contacting eBay to report an issue

I cannot find a way to actually talk to eBay, the system just take me raound in circles back to return an item which I have already done, this is what happened.

An attempt to deliver my returned item was made and the seller claims that not attempt was made because they don`t have the missed delivery card from the Royal Mail. The label was a pre-paid one that Ebay supplied. The seller will not reply to my email now.

 

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tobiasd4
Experienced Mentor

No need to speak to ebay.

As long as you uploaded tracking to case & it shows as attempted delivery, escalate to ebay & you will get refund.

 

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