21-07-2021 12:23 AM
How do I contact ebay its one big merry go round Ive just ended my listing early because ebay has still not released my funds from my last sale ( 3 weeks ) whats the point of selling if ebay dont pay you
Im not even sure I will ever buy anything off ebay again I may switch to amazon Ive ihate companys who you cant contact
Their staff mainly based in the Philippines are working from home because of Covid. The main line of communication with eBay Customer Services is through a Live Chat, sometimes there is a Call Back system in place.
Contact them this way.
https://www.ebay.co.uk/help/contact_us?id=4814&st=10
The contact links can be found on the left on that page.
Lines open today between 8 a.m. and 10 p.m.
Don't give up, PayPal have a blanket policy to hold monies from sales, from all new sellers , and those returning after a short break, for 21 days. They do not have any history from a new seller, and many dormant accounts are hijacked so they wish to see that it is the genuine returning seller coming back to selling on that account . It's a security measure this initial hold on monies, when you are firmly established and posting items promptly, this hold is lifted.
They need to see that items paid for will be posted out promptly, if they are not they have the money to refund the buyer. Tracking showing delivery or good feedback received will release the money sooner within 7 days after your item's last estimated date for delivery. If not, then call Paypal, they are very helpful up there in Paypal Towers.