Complaint

[englischadressen]

Hi guys, 

how can I raise a complaint against a seller or ask ebay to intervene if a replacement is required? 

I'm not getting anywhere with the seller or ebays automated help. 

Thank you!!!

Savannah

[plpmr]

you need to open a not as described case and go for a refund not a replacement - https://www.ebay.co.uk/rescenter