Collection qr code

I have sold an item and posted as collection only. The buyer has now  collected it but can't find the qr code or number for me to confirm collection. What can I do to mark as collected without this information. Thanks.

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fargvs
Experienced Mentor

Mark as paid and despatched in listing > More actions or Selling Order/Sold link ... best to accept Cash on inspection/collection = No risk of 21 day payment holds, Chargebacks  or claims for Not received/not as described/damaged etc. >

https://www.ebay.co.uk/help/selling/posting-items/setting-postage-options/local-collection?id=4181&s...

https://www.ebay.co.uk/help/selling/getting-paid/getting-paid-items-youve-sold/pending-payments?id=4...

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