Collection in person

[liselliot960]

Hi 

i had a seller buy with ebay managed payments and pick up from me.  I didnt realise u needed to get a code to prove collection.  Buyer now says they cant find it on their emails and ebay is holding my payment.  Is there someone i can contact to sort this out?  I cannot find it online anywhere

[fargvs]

Codes often do not appear ... 

Mark as paid and despatched in More actions or Order/Sold ... as a New seller, best to accept Cash on inspection/collection = No risk of 21 day payment holds, Chargebacks  or claims for Not received/not as described/damaged etc. >

https://www.ebay.co.uk/help/selling/posting-items/setting-postage-options/local-collection?id=4181&s...

https://www.ebay.co.uk/help/selling/getting-paid/getting-paid-items-youve-sold/pending-payments?id=4...