Closing a collection only

[pearlstanley]

Hi all,

I have sold an item collection only, the buyer has paid and collected but is insisting he cannot find the 6-digit code or QR code for confirmation.

Is there any other way I can close the transaction on eBay? He has left +ve feedback for me.

Many thanks.

[redwick1 · Accepted solution]

It is only if you use the app

go to More actions to the right of the item in your sold section and on the drop down list mark as Paid and Dispatched

On the seller hub you will find it under Orders

[pearlstanley · Accepted solution]

Lovely, thanks so much ☺️