Changing my phone number..

[liam221165]

I keep getting the message "please provide the correct information" when trying to update my account phone number,. Any help please?

[tressygirl]

If you need to update your phone details go to Account tab >>  Site Preferences >>  Personal Information,  scroll down to registered address and phone details are just below this.

Use a desktop browser,  and not the eBay app to manage this.

[liam221165]

I have tried exactly this on several attempts but still get the message "please provide the correct information", even though I have put correct new number in place.. I do use my desktop browser (firefox in linux) and also have tried in Windows Edge browser,.. Maddening!!

[liam221165]

Hi all, thank you for your input tressygirl,

I finally managed to update my phone number. In case that anyone else may find it useful, I had to turn off two stage verification before succeeding to changing my number.. All good now.. 🙂