Change Payment Currency

[apawluk10]

Hello, 

I am trying to change my payment currency as I have recently moved. 

I have changed my registration address to my new address. However, it is only allowing me to change it to Euros or USD. I would like to change it to CDN (I am now based in Canada). 

What is my next step?

Thank you! 

*Update from Ebay

Thank you for writing to eBay in regards to changing the billing currency.

As you wish to change your billing currency you can surely do that. I will be helping you by providing the information to change your currency.

Alicia, I reviewed your account and confirm that your current eBay registered site is UK. For changing the billing currency registered address, registered site both should be same with the currency. And this is the reason you are facing problem while changing the currency.

As soon as you will change your registration address to Canada, you will be able to change the billing currency.

In this situation, I would request you to kindly get back to us on chat or phone, as certain details will be required for the verification formalities and they will change your registration site.

To request for the 'Call us' option or to contact us on 'Live Chat' follow the below steps:-

1) Log into your account.

2) Click on "Help and Contact"

3) Under "Browse by topic" select selling, then Listing items and click on "Can't list an item"

4) Scroll down click on Contact us.

5) Under contact option Click on Call Us/ Chat with us.

I am sure this information is helpful. We wish you Good luck on eBay for future selling.