01-07-2021 2:54 PM
Put my car on twice and both times buyers didn't complete. Had one refund but was charged £16.79 for the second one. Sold on Auto Trader
As advised, also see Unpaid cancellation options here to recover FVF selling fees here ... Vehicle listing fees are not refunded > https://www.ebay.co.uk/rescenter
https://www.ebay.co.uk/help/selling/fees-credits-invoices/motors-fees?id=4127
https://sellercentre.ebay.co.uk/news/2021-march/order-cancellation
Should you relist, consider Classified Ads. = £19.99 for 28 days with No FVF selling fees ... Contact details are allowed to view the vehicle and negotiate an acceptable price ... only remove the listing when you have a Cash payment or confirmed deposited Bank Transfer to hand on inspection/collection of the car >
Listing fees for vehicles are NOT refundable!! Listing fee is £14.99 so no idea what the fee you mention is.
From ebay fee info: Listing fees and fees for any optional listing upgrades you choose are charged whether or not your item sells.