Car battery descriptions

[magnus100]

If you had a 2006 Citroen C6 and you needed a new battery and you saw a listing:

"Citroen C6 All Diesel 2005 Onwards NEW CAR BATTERY", wouldn't you expect it to fit? It doesn't, my car won't start and I've been immobilised for a week. Seller won't even pick it up and expects me to return at my own expense. Is this acceptable?

[redwick1 · Accepted solution]

If it was a collection only item then there is no ebay or paypal money back guarantee

IF it was a postage item

Open a not as described dispute at the bottom of the page under Resolution Centre and escalate it after another 8 days

The seller needs to send a pre paid label for the return

If they dont then ebay should when you escalate the dispute

Make sure it goes back tracked and that the tracking is in the dispute

You have 30 days from the day of delivery to open a dispute in ebay

Read up on the Ebay money back guarantee

http://pages.ebay.co.uk/ebay-money-back-guarantee/