03-04-2018 10:16 AM
a a buyer had sellected the wrong button she ment to bid but pressed the by it now option so the money is now in my paypal account,she now wants to cancell the order and return her money. how do i progress.
Robert
This page explains the cancellation process: http://pages.ebay.co.uk/help/sell/cancel-transaction-process.html make sure you choose 'buyer asked to cancel' as your reason.
