Can anyone give me a contact number that I can speak to a human being on please

 

Accepted Solutions (0)

Answers (4)

Answers (4)

arkwebus
Experienced Mentor

Oh dear.  So how have you been defrauded?  If you feel that it is not what it says then there is a simple means of recourse.  You go to the "resolution centre" and open a "not as described" case and escalate if needed after 3 full days.  The seller will send a label to send the item back - if you wish - and will refund. 

 

The fact that the old log book still exists probably simply means that the owner has got the new V5.  

 

The police "might"be interested and apart from the advice as above I doubt eBay will be or would understand.  They are not based in UK

 

@dadjaja-8g3soh 

arkwebus
Experienced Mentor

What sort of "fraud" has occurred?   If it is real "fraud" of a substantial amount then it's the police!

 

@dadjaja-8g3soh 

arkwebus
Experienced Mentor

No.  Go to help and contact [top of page] and you will get the option to do live chat of for them to call you. 

 

It's rare that you need to; why do you think you need to speak to eBay. 

 

ask here and we can advise quickly

 

@dadjaja-8g3soh 

redwick1
Experienced Mentor

You dont get a direct number

In most cases you do not have to contact ebay as problems with items are sorted out in the resolution centre. It is all automated

You can put your problem here and we can try and help

If you really need to contact ebay then top or bottom of the page under Seller help or  help and contact

Scroll down for contact details

It will be call me back or chat with us