Buyer still not paid

[drexyll73]

Hi..i sent a buyer a payment reminder and also contacted them saying i could cancel the order if they dont want anymore..but no reply to either..what next ?

[pixiesen2012]

when you have a non payer you need to complete a non payment case to get your final value fees refunded and give them a non payment strike

http://pages.ebay.co.uk/help/sell/unpaid-items.html

then add the non payers ID to your blocked list

http://offer.ebay.co.uk/ws/eBayISAPI.dll?BidderBlockLogin

then set you bidder requirements to block bidders with two or more non payment strikes in the last 12 months