20-06-2021 2:04 AM
Hi, a buyer has mistakenly selected Collection in person instead of delivery. How do I go about getting the postage charge or do I need to refund the buyer and start again? Thanks
I cannot see any of your items which offered Collection only.
Is it the large framed print? That already has a £13 postage on it. Your buyer should be able to pay for the £50 plus thee £13 P & P at checkout.
