Buyer returning item cause” doesn’t fit”

[toskaloo]

Can any one explain to me why a buyer is returning a M&S jacket - with size clearing showing  saying it doesn’t fit. Some 16 days after buying it.

WHEN 

i bought a pair if Ugg boots in the winter and I couldn’t get my foot in them BUT eBay wouldn’t allow me to return them.

thanks for any comments

[arkwebus]

The buyer - as some suspected - opened a "not as described case".  It is usually pointless - as you did - resisting this.  We know it is seen as "unfair" but eBay always finds for the buyer as they have no way of doing any investigation and it's simply one person's opinion against another's!

The only way in cases like this is to accept the case as soon as possible and get the return. As eBay was involved you may have been given a defect to add insult to injury ...

@toskaloo