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Buyer refunds

shedsix
Contributor

‎22-04-2019 7:39 AM

Has ebay removed the option to refund buyers now?
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ruby*tuesday
Guru
‎22-04-2019 8:39 AM
You don't Refund unless your Buyer opens a Case in the Resolution Centre. That both informs Ebay that you have Refunded and your Selling Fees are Refunded to your Ebay Selling Account.
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shedsix
Contributor
‎23-04-2019 8:57 AM
I'm sure I was able to refund buyers through ebay without the need for them to open a case up until recently.
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